Asking the Experts at Ed Koehn Chrysler Dodge Jeep RAM: FAQs

Pre-Owned Vehicle Questions:

How Does a Vehicle Get Certified Pre-Owned Status?

A vehicle can become Certified Pre-Owned (CPO) if it meets a stringent set of criteria.  The Chrysler, Dodge, Jeep, or RAM vehicle must be five model years or newer, have less than 75,000 miles on the odometer, have no frame damage, a clean title, and no add-ons or accessories that have caused the vehicle to be unsafe or unable to meet emissions standards.

The automobile than needs to be able to pass a thorough 125-point inspection process by a factory-trained, highly skilled technician.  This technician will also take the car, SUV, minivan, or truck on a road test to ensure the vehicle is operating to Chrysler standards.

What are Some Benefits to Buying Certified Pre-Owned?

Some of the benefits our Grand Rapids, MI customers will receive a seven-year/100,000-mile Powertrain Limited Warranty along with 24-Hour Towing and Roadside Assistance.  Our customers will also get a complimentary CARFAX® Vehicle History Report for purchasing a CPO vehicle.

Financing Questions:

Where Should I Go to Get Financed for My Automotive Purchase?

The finance team at Ed Koehn Chrysler Dodge Jeep RAM, located at 1182 W Carson City Rd in Greenville, MI, can take care of all your financing needs.  Whether you are purchasing or leasing, our staff has the experience and lenders available to secure the best possible financing for your situation.

Is There Anything I Should Consider Bringing with Me to Support My Financing Application?

If you have had financial challenges in the past, or are not sure about your current credit status, it could be advantageous for our Wyoming MI customers to bring their valid driver's licenses, a copy of a recent paystub, a recent utility bill with their current address on it, and proof of insurance.


Ed Koehn Chrysler, Dodge, Jeep, Ram

11282 W Carson City Rd
Directions Greenville, MI 48838-9124

  • Sales: 6167542570
  • Service: 616-303-0734
  • Parts: 616-303-1709

Service Question

What Kind of Services Do You Offer in Your Service Center?

Our Service Center handles any job, no matter how big or small.  Kentwood, MI customers can feel confident that our highly-trained technicians will take on any task, from brake services to engine overhauls.  We do routine maintenance and major repairs of all kinds.

What Are Your Service Department Hours?

Our Service Center has a flexible schedule that's open six days a week! Visit us anytime Monday-Thursday between 7:30 AM - 7:30 PM. You can also stop by on Friday from 7:30 AM until 6:00 PM or Saturday from 8:00 AM until 2:00 PM.

Ask the Experts!

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We Are Always Willing to Answer Any Question!

Let the team at Ed Koehn Chrysler Dodge Jeep RAM, in Greenville, MI, answer any of your automotive related questions.  We are committed to giving you a great customer service experience.  Call, or drive to the dealership, for any of your automotive needs.

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